Bon Beads, Inc.
Forest Hills, NY 11375
T: (646) 979-0266
F: (646) 619-4026
All our beads are imported direct from the Czech Republic, we receive multiple shipments each month. Feel free to contact us using the form below for custom orders and special requests.
The minimum is $100.
Orders are processed with 1-3 days of receipt, most orders will be sent the same day if placed before 4pm EST.
Our website stock is 98% accurate, most items are restocked within 30 - 60 days.
You may return most new, unbroken within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
Please fill out the form below to contact us if you have any questions or inquiries.